FREQUENTLY ASKED QUESTIONS
1. WHY DID YOU CHOOSE THE NAME "FYTT?"
Fytt is inspired by the word “fit”, which can be summarized by “in good health”. In addition to being physically fit, your skin should be fit too. Our goal is to activate your skin fitness.
2. WHERE CAN I FIND FYTT PRODUCTS?
Fytt products are sold exclusively at FyttBeauty.com, our official website. Sign up for our mailing list to be the first to know when we sell our products through additional retailers.
3. WHERE ARE YOUR PRODUCTS MANUFACTURED?
Our products are manufactured in the United States.
4. WHERE DO YOU SHIP YOUR PRODUCTS?
At this time, we are only able to ship within the United States.
5. ARE YOUR PRODUCTS NATURAL OR ORGANIC?
At Fytt, we focus on what is healthy and safe for your skin. We formulate with USDA certified organic and natural ingredients to reach full efficacy in our products. We refuse to use any toxic chemicals in anything we create. See Fytt 10-Free No Toxins Promise.
6. DO YOU TEST YOUR PRODUCTS ON ANIMALS?
We love animals, and we never test our products on them.
7. IS YOUR PACKAGING RECYCLABLE?
We’re deeply proud of our love for the environment, so all Fytt packaging is fully recyclable.
ORDER, SHIPPING, EXCHANGING & RETURNING
1. WHAT IS THE AVERAGE ORDER PROCESSING TIME?
Order processing typically takes 2 business days. It takes 2-3 additional days for your product to arrive.
2. HOW DO I TRACK ? CHECK THE STATUS OF MY ORDER?
You’ll receive an email with tracking information once an order has shipped. You can also check the status of your order by logging into your Fytt Account.
3. CAN I CHANGE OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Once you place an order, we work quickly to process and ship it. If your order has not yet shipped, we will happily accommodate your request.
4. HOW MUCH DOES SHIPPING COST?
- Shipping & handling is $5.00.
- You will receive free shipping on orders over $100
5. WHAT IS YOUR RETURN AND EXCHANGE POLICY?
We stand behind our products and want you to be 100% satisfied. You may return or exchange products within 90 days of purchase by contacting us. We will provide you a return authorization number as well as shipping instructions for your return package. A return shipping fee will be deducted from the refund amount unless the return was a result of our error or the product was damaged or defective.