Do the Smoothie Masks need to be refrigerated?
No, they do not need to be refrigerated. :) We understand how inconvenient that would be if they need to be. So we formulated them like how you would use your regular skincare.
However, you can certainly chill them in the fridge for extra cooling and refreshing masking experience.
What is your Smoothie Mask's shelf life?
Our Exfoliating Masks have gone through an extensive formulation process to create a safe and strong preservative system for all the amazing natural ingredients. It has a shelf life of 12 months upon opening the product. :)
Why did you choose the name "FYTT?"
Fytt is inspired by the word “fit”, which can be summarized by “in good health”. In addition to being physically fit, your skin should be fit too. Our goal is to activate your skin fitness.
Where are your products manufactured?
Our products are 100% formulated and made in the United States.
Are your products natural or organic?
At Fytt, we focus on what is healthy and safe for your skin. We formulate with USDA certified organic and natural ingredients to reach full efficacy in our products. We refuse to use any toxic chemicals in anything we create. See Fytt 10-Free No Toxins Promise.
Do you test your products on animals?
We love animals, and we will NEVER test our products on them!
Is your packaging recyclable?
We’re deeply proud of our love for the environment, so all Fytt packaging is fully recyclable.
What is your return and exchange policy?
We stand behind our products and want you to be 100% satisfied. You may return or exchange products within 90 days of purchase by contacting us. We will provide you a return authorization number as well as shipping instructions for your return package. A return shipping fee will be deducted from the refund amount unless the return was a result of our error or the product was damaged or defective.
How much does shipping cost?
FREE shipping for orders over $20
Can I change or chancel my order after it has been placed?
Once you place an order, we work quickly to process and ship it. If your order has not yet shipped, we will happily accommodate your request.
How do I track/check the status of my order?
You’ll receive an email with tracking information once an order has shipped. You can also check the status of your order by logging into your Fytt Account.
What is the average order processing time?
Order processing typically takes 2 business days. It takes 2-3 additional days for your product to arrive.
Where do you ship your products?
At this time, we are only able to ship within the United States.